Privacy Policy for WeChai
Last updated: November 29, 2025
WeChai is a brand owned and operated by DAV & MEL HOSPITALITY PRIVATE LIMITED. All references to “WeChai”, “we”, “our”, and “Company” in this document refer to DAV & MEL HOSPITALITY PRIVATE LIMITED, operating under the brand name WeChai.This Privacy Policy explains how we collect, use, store, and protect your information when you visit wechai.co.in, use our services, submit a franchise enquiry, or interact with our ads (including Facebook, Instagram, Google, YouTube, WhatsApp, and other digital platforms).
By using our website and services, you consent to the terms described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information:
- Name
- Phone number
- WhatsApp number
- Email address
- City/State
- Business interest or franchise enquiries
- Any information you submit through our forms or WhatsApp
1.2 Automatic Data Collection
We automatically collect:
- IP address
- Device and browser details
- Pages visited
- Click behavior
- UTM parameters from ads
- Cookies and tracking data
1.3 Third-Party Data
We may receive data from:
- Meta Ads (Facebook/Instagram)
- Google Ads & Analytics
- WhatsApp Business API
- CRM tools
- Payment gateways
2. How We Use Your Information
We use your information to:
- Contact you regarding franchise opportunities
- Provide business details, brochures, consultations, or follow-ups
- Respond to your enquiry via call, SMS, WhatsApp, or email
- Run targeted ads and measure marketing performance
- Improve website experience and lead quality
- Maintain security and detect fraud
Franchise Inquiry Communication Consent
By submitting your details, you agree to receive franchise-related communication from WeChai via call, SMS, WhatsApp, or email.
WhatsApp Opt-in
By clicking “Send Message” on our WhatsApp ads or website, you consent to receive business communication via WhatsApp.
3. Cookies & Tracking
We use cookies, pixels, and tracking tools for:
- Analytics
- Retargeting / Remarketing
- Advertising performance optimization
You may disable cookies in your browser settings.
4. Sharing of Information
We do not sell your information.
We may share data with:
- CRM platforms
- Hosting providers
- Marketing partners (Google, Meta, WhatsApp)
- Payment and verification vendors
- Legal authorities (if required)
5. Data Security
We take appropriate measures to protect your data.
No system is 100% secure, but we follow industry-standard practices.
6. Your Rights
You can request to:
- Access your data
- Update or correct your information
- Delete your personal data
- Stop receiving marketing messages
Contact: wechaisales@davandmel.com
7. Children’s Privacy
Our services are not for individuals under 18.
8. Earnings Disclaimer (Important for Franchise Businesses)
We do not guarantee income, profit, business performance, or financial outcomes.
Results depend on execution, market conditions, investment capability, and external factors.
9. Policy Updates
We may update this Privacy Policy. All updates will be posted here.
10. Contact Us
Email: wechaisales@davandmel.com
Website: wechai.co.in